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![]() ![]() ![]() In 2023, scammers increasingly target online accounts - even more than Social Security numbers (SSN). Without two-factor authentication in place, scammers were able to gain unauthorized access to six other Citibank customers’ accounts in addition to Kai’s - stealing over $600,000. When scammers took over Kai Chin’s phone number, they didn’t use it to make scam calls - instead they stole $65,000 from the California man’s Citibank account. What Is Two-Factor Authentication (2FA) and How Does It Stop Fraud? ![]()
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